SHIPPING POLICY

Orders and delivery:

Processing Time
1-3 Working days processing time

We use Royal Mail to ship all orders.

We are proud to be able to offer worldwide shipping!
 

United Kingdom

  • All orders are shipped using Standard Shipping: Royal Mail 2nd Class unless an upgrade is selected.

    Royal Mail 2nd Class (Delivery Aim- 3 working days)
    Royal Mail 1st Class Upgrade (Delivery Aim- 1 working day)

     

  • If you haven't received your order after 14 working days then please email info@luminosityglitter.co.uk with your name and date the order was placed and we will be more than happy to help.

International

  • We use Royal Mail International Tracked and Signed.

    EUROPE Royal Mail International Tracked and Signed (Delivery Aim 3-5 working days)

    REST OF WORLD Royal Mail International Tracked and Signed  (Delivery Aim 5-7 working days)

     

  • The customer is responsible for any duties or taxes payable if necessary. 

  • If you haven't received your order after 14 working days then please email info@luminosityglitter.co.uk with your name and date the order was placed and we will be more than happy to help.

Luminosity Glitter are not responsible for any delays due to customs in the destination country. Nor are we responsible for incorrect shipping information given by the customer. Please ensure all details are correct before going through with the transaction. 

Delivery times are only guidelines.

*We endeavour to get our glitter sent to you as soon as is practically possible. Unfortunately sometimes postal carriers experience delays for various reasons. We cannot be held responsible for postal carrier delays. Delays may be longer due to the current Covid-19 situation and this cannot be helped*